Q: Are the artists really as good as the audio samples?
A: In one word, yes! All of our musicians have been individually selected for their musical and performance ability. We pride ourselves on our ability to provide the best entertainment money can buy. We have many live recordings and testimonials from satisfied clients to demonstrate our pedigree.
Q: Are there any hidden costs in addition to the prices you have quoted?
A: No. Everything that your chosen band will need to perform at your event is included in the price. Unless otherwise requested we will always quote for our 'standard' package (see packages page for more information). Additional services can also be added to your booking if required, such as a string quartet for the wedding ceremony, a jazz band for background music at your drinks reception, a Ratpack swing band for the wedding breakfast or one of our many other live wedding music (bands.htm) options.
Q. How far do you travel?
We cover the whole of the world (!!) although the majority of our events are in Sydney, New South Wales, and Melbourne, Victoria. The majority of our musicians are based in Sydney and Melbourne but we regularly travel all over Australia and occasionally into South East Asia and The Middle East.
Q: Can we see the band perform live before booking them?
A: We do have a handful of public events throughout the year so it may be possible to view some of our musicians perform live. Most performances for our bands are at private events however, and hence it is unlikely in most cases that additional guests will be admitted. It is always worth asking though as some of our clients may be happy for external guests to come along. We have therefore included many live tracks on our demo CD to demonstrate the outstanding musicianship of our bands. These live tracks are not edited in any way and hence they demonstrate EXACTLY what the bands sound like.
Q: Does the band have any requirements that we need to consider?
A: In most cases the musicians will require a room to change in (and leave bags) and refreshments (a meal and soft drinks). If your chosen band requires amplification (most of them do) then power sockets will also be required. Please see our 'band requirements' page for more information.
Q. Are we required to provide a stage for your musicians to perform on?
A. No. Our musicians are able to perform with or without staging, whether your event is indoors or outdoors. If the venue has a stage already provided, or if you would prefer the band to perform on a stage, then we are more than happy to use one. We will never insist on one being provided though. All we ask is that there is enough space for the musicians to set up their equipment. Please see our 'band requirements' page for more information.
Q. Do your musicians provide their own sound and lighting equipment?
A. If the act requires amplification and lighting then this will be provided and the price quoted will be inclusive of this. For example, our party function bands (Funkification, Amberstar, Audiobox) will always require a PA system in order to perform, but our 'a cappella' group (vocaLIVE) or brass band (Gold Diggers Brass Band) will not usually require one. For those acts that require sound and lighting equipment we have multiple configurations available to cater for a variety of audience and venue sizes. Sound and lighting costs are always included in our quotes if this is required, but if sound and lighting is provided at the venue, or by a third party supplier, we are happy to offer a discount on our prices to compensate.
Q: We have had a lower quote from another band. Why should we pay a higher price for one your bands?
A: Many other bands are amateur or semi-professional and only perform at a handful of events each year. Our musicians are full time professionals and make their living entirely from live music. Whilst the standard of many semi-professional bands is excellent, they do not have the experience or backup that a professional band provides; Musicians on standby to cater for unforeseen circumstances, public liability insurance, and a huge and flexible performance repertoire. The basic answer is that "you get what you pay for" and we have almost 1000 past events, with many client testimonials and past venues to back-up our services!
Q: How much time do you need to set up and pack down?
A: This is a tricky question! The total time required to set up will depend on a number of factors with the primary ones being the size of band, whether we are providing the sound and lighting, and the ease of access to the performance area. Smaller acoustic acts such as a string quartet or jazz trio will only require 20 to 30 minutes whereas a full band with sound and lighting will take in the region of 60 to 90 minutes. To be safe we always ask for 90 minutes for our party bands and if you choose one of the larger function bands (8-piece+) then we may even ask for 120 minutes. An approximate arrival time for our sound engineer would therefore be approximately 1.5 hours prior to the performance start time.
For reference, it is the sound and lighting equipment that takes the longest to set up. The musicians only require around 20 to 30 minutes. For those events where 90 minutes is not possible we would then recommend an early set up for the sound engineer, maybe prior to your meal, and then the rest of the musicians can arrive later on and set up in 30 minutes prior to the performance. It is also possible to have the whole band arrive early and set up during the earlier part of the day but this may require significant 'early set up fees' and not be an economically viable option.
Please double check the set up requirements with us prior to booking if you are in any way concerned.
Q. How much do you charge for your musicians and bands?
A. Since we have many live music options, and we cater for the whole of Australia, we cannot state an accurate price here. As a rule of thumb though, our smaller bands and groups tend to cost between $1000 and $2000 and our larger function bands tend to start over $2000. We can sometimes offer discounted prices for off-peak dates too (Monday to Thursday in the quieter months; January, February, March & November), depending on location and requirements. The best way to find out more information and a full breakdown of prices is to contact us with your details and we will email a full no-obligation quote to you.
Q: Can you provide music for multiple locations/sessions at our event?
A: Yes. We regularly provide music for the drinks reception, dinner and evening party at the same event. This is usually achieved by re-using some, or all, of the same group of musicians for different performances. For example you could have a piano/sax duo for the reception and then add vocals, guitar, bass and drums for the evening party. We can also provide additional musicians such as a string quartet, brass ensemble, harpist or even an 'a cappella' vocal group. Please see our bands page for details on all of our live music options.
Q. I don't organise events with live music very often. Can I ask for advice on what things I need to consider?
A. You are more than welcome to ask us ANY questions at any time. We have organised hundreds of live music events and it is very likely that we have been asked your question before. Even if your question is regarding something other than live music (catering, marquee, equipment hire etc) we should be able to refer you to someone who can help you.
Q. We have heard stories about bands pulling out of events at the last minute. What if this happens?
A. Our contract does not allow the band to cancel the booking. We have many musicians on standby to cater for unforeseen circumstances (accident, illness etc) involving any individual musician. We have NEVER had an occasion in almost ONE THOUSAND events where one of our bands was unable to attend a contracted event. Full terms of booking are available to view at any time.
Q. How do we confirm our booking and pay?
A. All we need to confirm a booking is for you to complete our online confirmation form. Once we have received this your chosen group is confirmed and will not be able to take enquiries for any other event on that date. Unfortunately we are not able to guarantee a date until this confirmation form has been completed but we are happy to give you first refusal on any date that we do not have other enquiries for. Please view our bookings page for full details.
Q. What if we need to make changes to our booking after we have signed the contract?
A. Most changes should be possible with enough notice. We always make it our priority to try to provide exactly what you need at your event, even if you don’t know the exact details until a few days before! Changes which affect the total time spent at the venue (early set up, late finish etc) may incur additional fees. Extra musicians can be added to the booking subject to availability. If the location of the event is changed then travel expenses may need to be recalculated. Please view our bookings page for more details.